Dear Guest,
This document contains useful information, phone numbers, and the house rules.
CHECK-IN/ CHECKOUT: Check-in from 3pm. Check out 10:30am
Please note: early arrival on request only (6 am arrival straight from the SGR only possible when available and charged extra).
CARETAKER: Hemedi will be onsite For any questions, please talk to Hemedi.
Welcome to Villa Mashariki
Hemedi: (Click to call)
0705 280056SATISFACTION: if anything is not satisfactory at arrival or during your stay, please let us know. Where we can, we will try to solve it as soon as possible (WhatsApp 0759700340).
TRAVEL PREP: all the information you need to prepare for your travel to Diani can be found here.
DIANI BEACH ME: you can find everything to do, eat and drink in Diani on: www.dianibeach.me.
NO SMOKING: please note that smoking is not permitted inside the villa. Smoking in the garden is allowed. Please discard your cigarette buds in the bin.
NO PARTIES: parties and sound systems are not allowed. Please respect the neighbours - quiet hours are after 10:30pm. Small or day functions are allowed with prior permission.
SWIMMING POOL: swimming is at your own risk. There is no lifeguard on duty. Non-confident swimmers and children should be cautious and always supervised.
Be extra careful when consuming alcohol. Please shower before entering the pool.
Glasses and bottles are prohibited in and around the swimming pool. There are plastic cups and iron tumblers in the kitchen.
POOL TOWELS: there are pool towels in the basket on the veranda. Please do not take any towels to the beach.
DAMAGE: you will be responsible for any damage, breakage, or loss during your stay, which will be replaced at the guest’s expense - determined at the current cost associated with the replacement.
KEYS: It is safe to leave the room door unlocked, but feel free to lock up. If you lose a key to the room or main door, we will charge you a lock replacement fee.
House Rules
KITCHEN: the kitchen is set up for a chef so you might not find everything you need.
A/C: only the bedroom has A/C -please note that the A/C’s don’t run on the solar back-up.
Please use the A/C responsibly: close all doors to the balcony, bedroom and bathroom when using the A/C, and switch the A/C off when not in the room.
FAN: there are also ceiling fans and natural ventilation.
WIFI: the Wi-Fi is free (Fibre optic internet - 24 Mbps). You will find the wifi password in the room.
If you need to work during your stay, and especially for important meetings, we recommend you purchase a local sim with data - as back-up.
CLEANING: to accommodate cleaning, please leave the doors to the rooms unlocked. Rooms are cleaned for arrival and most days during the week.
ELECTRICITY: the fans and lights run on solar power (day and night and during blackouts).
There is a solar socket in the hallway, reception room, and veranda. Hemedi will point them out. Don’t use the solar sockets for hairdryers, irons and toasters etc.
To prevent overloading and breaking the solar system and causing a blackout.
AMENITIES: we provide sheets and towels, which will be changed every 3-4 days.
Also: shampoo, shower gel, toilet rolls and drinking water are made available during your stay.
SHOWERING: For hot water, switch on the heater 20 minutes before. The switch is in the kitchen next to the fridge. Please switch off when you are done.
Please note that the pressure pump can cause a big burst of water in the master suite's bathroom sink.
The Villa
GUARD: the night guard at the main gate and compound is Samwel.
The day guard at the main gate is Hassan.
MACHINE WASHING: The staff can wash your clothes for a fee of ksh 500 per load. Ironing can be provided for an additional fee.
MASSAGE: we have a professional massage bed and can ask our resident masseuse to come to the villa for a massage - in the comfort of your own room
Cost: Ksh 2,000 for an hour+.
CAT: we have two cats (Duby & Boss) who live on the veranda and in the garden.
Don’t feed any cats at the dinner table.
MONKEYS: Also, don’t feed the monkeys please. They will become a menace and ruin your holiday.
TIPPING: when you had a pleasant stay feel free to tip the staff. They will appreciate it.
On Site
BEACH: the beach is 4/5 minutes walking distance via a public access road. When you come out of the main gate, cross the street, turn left and then first right.
Where you will find beach bar restaurant and a diving centre.
In the Area
DIRECTIONS: the exact location of Villa Mashariki can be found here. The compound is called Coconut Grove, which is also written on the gate.
GETTING AROUND: a taxi is about Ksh 500-700 to the centre of town (Desmond: 0722 643 136).
Tuk tuk (Ksh 50-70 shared; Ksh 150-200 private).
A motorbike (bodaboda) is Ksh 100-150.
CAR RENTAL: we can organise car rental from ksh 3,000 per day.
Transport
We wish you a wonderful stay, Maggie & Joris.
